Legal

Privacy Policy

Last updated: 3rd February 2026

This Privacy Policy explains how vMonarch (also referred to as vMON or Virtual Monarch) collects, uses, stores, and protects personal data when you use our websites and related services.

We are committed to protecting your privacy and handling personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are and Scope

vMonarch is a virtual airline community operated for flight simulation and recreational purposes.

Our websites and services include:

We operate primarily for users based in the United Kingdom, but participation is open to users worldwide.

vMonarch is not a real-world airline and does not conduct commercial aviation operations. Our websites and applications provide information, community resources, and supporting services that supplement the virtual airline experience.

For data protection purposes, vMonarch acts as the Data Controller for personal data processed through its websites and self-hosted services.

Contact email: hello@vmon.uk

2. What Personal Data We Collect

We aim to collect only the minimum amount of personal data necessary to operate and support the vMonarch virtual airline community.

a) Discord and Account Data

When you authenticate or interact with our self-hosted services using Discord, we may collect:

This data is used to identify users within our internal systems and applications.

b) Electronic Flight Bag (EFB) Application Data

When using the vMonarch Electronic Flight Bag (EFB) application at https://efb.vmon.uk, we may collect and process:

The EFB is available to vMonarch members only and uses Discord OAuth for authentication.

Members may delete their EFB account at any time through the EFB application. Where an account is deleted, associated personal data held by the EFB will be removed, subject to operational and security requirements.

c) Ticket and Support Data (via Discord)

If you contact us through our Discord ticket system, we may collect:

This data is used solely to respond to queries, provide support, and manage community administration.

d) Usage and Technical Data

When you visit our websites or use our applications, we may automatically collect limited technical information, including:

This data is collected through standard server logs for security and operational purposes.

Data We Do Not Collect

We do not knowingly collect:

3. How and Why We Use Your Data

We only process personal data where we have a lawful basis to do so under the UK GDPR. As vMonarch is a non-commercial, hobbyist virtual airline community, our processing activities are limited and proportionate.

a) Legitimate Interests

We process personal data on the basis of legitimate interests in order to:

b) Consent

We rely on consent only where applicable, including where users voluntarily provide personal data within Discord ticket channels.

c) What We Do Not Use Data For

4. How Long We Keep Your Data

We retain personal data only for as long as it is reasonably necessary for the purposes for which it was collected.

a) EFB Application Data

Personal data used by the EFB is retained for as long as a user maintains access to the vMonarch community or until the user deletes their EFB account or requests deletion, subject to operational requirements.

b) Discord Tickets and Support Records

Information submitted through Discord ticket channels is retained for reference and quality assurance purposes and is not routinely deleted unless removal is requested.

c) Account Data and Membership Information

Core virtual airline membership data is managed by vAMSYS, which operates as an independent data controller. Requests relating to vAMSYS data should be directed to vAMSYS directly.

5. Sharing Your Data

We do not sell, rent, or trade personal data.

a) Discord

Discord is used for authentication, communication, and messaging. Data shared with Discord is subject to Discord’s own privacy policies.

b) vAMSYS

The EFB shares relevant identifiers with vAMSYS to retrieve booking and flight-related information. vAMSYS acts as an independent data controller.

c) SimBrief

SimBrief IDs are shared with SimBrief solely for the purpose of retrieving operational flight plan (OFP) data.

d) Hosting Providers

6. Your Data Protection Rights

Under the UK GDPR, you have rights including access, rectification, erasure, restriction, objection, and withdrawal of consent where applicable.

To exercise your rights, contact hello@vmon.uk.

7. How We Protect Your Data

8. Cookies

Our websites and applications use strictly necessary cookies to maintain secure login sessions. These cookies do not track users and do not require consent.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

Email: hello@vmon.uk